Shipping policy

Shipping Policy

Shipping Information

We are delighted to offer FREE shipping to all locations within the UK.

Dispatch Times
We aim to dispatch all orders within 3-4 working days. For larger orders, this timeframe may vary depending on the quantity of products requested, but we will always keep you informed.

If you require your order sooner, simply get in touch with us, and we’ll do our best to accommodate your needs.

Delivery Times
Once dispatched, delivery typically takes 1-2 working days.

Tracking Information
For orders with tracking, we will provide you with the tracking details once your parcel has been dispatched.

Delivery Delays
If your order does not arrive within the stated delivery timeframe, please contact us at juana@jbrandworks.co.uk, and we’ll work to resolve the issue promptly. In rare cases of lost parcels, we will work with our courier service to provide a resolution.

Thank you for choosing JBrandWorks – we’re here to ensure your experience is as smooth and efficient as possible!